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Title:
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Consumer rights and shopping
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Details »
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Note:
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Guarantees, warranties and refunds, phones and telecommunications issues, debt collection, internet shopping, scams, pyramid schemes, credit cards, reward points and loyalty schemes, unsolicited goods, marketing, product safety, pricing.
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Link:
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www.accc.gov.au/content/index.phtml/tag/ConsumerRightsA ...
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Date:
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2008
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At your public library
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Title:
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Consumers and money - Hot Topics series
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Details »
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Note:
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Almost everybody in Australia these days has at least one or two financial products or services - you don’t need to have a lot of money. Since financial products and services are so widespread and involve people's money (often large amounts), it's important to understand how consumer protection works.
This Hot Topic written by the Australian Securities and Investments Commission, provides an essential guide to consumer protection laws and looks at areas such as credit, e-commerce, insurance, superannuation, costs and scams. It provides many practical tips on how to compare products, budgeting, and where to go for help.
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Link:
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www.austlii.edu.au/au/other/liac/hot_topic/hottopic/2003/1/
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Date:
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2003
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Where:
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At your public library
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Title:
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Consumers. Chapter 11: The law handbook 10th edition - a Find Legal Answers Tool Kit book
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Details »
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Note:
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Provides plain language information about consumer protection laws including unjust contracts, misleading and unconscionable conduct, substandard goods and services, goods that cause injury or damage, buying a motor vehicle, consumer protection, resolving disputes, government bodies, the Consumer Trader and Tenancy Tribunal, taking legal action, uncollected goods, bag searches and harassment. Health consumer issues, Health Care Complaints Commission, consent to treatment, medical negligence and making complaints.
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Date:
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2007
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Where:
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At your public library
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|
Title:
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Mad choices: the indigenous youth guide to getting a fair go
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Details »
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Note:
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A plain language guide to consumer information such as credit, loans, mobile phones, buying a car and tenancy matters aimed at young indigenous people. Includes location details of Aboriginal Customer Service Officers in Fair Trading centres.
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Link:
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www.fairtrading.nsw.gov.au/pdfs/About_us/Publications/I ...
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Date:
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August 2007
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Where:
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At your public library
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Title:
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Seniors guide: consumer information for older Australians - a Find Legal Answers Tool Kit book
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Details »
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Note:
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Covers buying and selling a house, a home unit, a caravan, and moving into a retirement village. It also deals with buying a car, shopping, travelling, finances, power of attorney, guardianship and preparing a will.
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Link:
|
www.fairtrading.nsw.gov.au/pdfs/About_us/Publications/f ...
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Date:
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October 2008
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Where:
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At your public library
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|
Title:
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What to do in money troubles: a guide to consumer rights for people in Aboriginal communities in New South Wales
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Details »
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Note:
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A plain language guide to consumer rights for people in Aboriginal communities in New South Wales. It explains how to find help with problems such as banking, loans and debts, tenancy matters, cars, shopping, mobile phones, insurance and fines. Free for public libraries (orders of more than 3 copies may incur a postage charge).
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Link:
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www.illawarralegalcentre.org.au/LiteratureRetrieve.aspx ...
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|
Date:
|
2003
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|
Where:
|
At your public library
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|
Title:
|
Working the system: a guide for citizens, consumers and communities. 2nd edition - a Find Legal Answers Tool Kit book
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Details »
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Author:
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Duffy, Beverley
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|
Note:
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A guide to help people negotiate their way through the bureaucratic, legal and parliamentary maze. Covers areas such as freedom of information, complaints to the ombudsman, tribunals and alternative dispute resolution. It includes useful background information, case studies, tips and strategies for negotiation and complaints.
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Date:
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2003
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Where:
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At your public library
|
At your closest LIAC library
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Title:
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Australian business law 27th edition - printed book in LIAC libraries
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Details »
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Author:
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Latimer, Paul
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|
Note:
|
Updated annually, usually available in January of each year. Comprehensive coverage of Australian business law including an overview of the legal system, crime in the business world including white-collar crime, land and property law, intellectual property, including copyright, designs, patents and trademarks, negligence, contracts, consumer law including trade practices and consumer credit, business organisations, partnerships, agency law, finance and bankruptcy law, banking and insurance. Includes a chapter on electronic commerce. All chapters include useful case summaries and legislation and caselaw references
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Date:
|
2008
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|
Where:
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At your closest LIAC library
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Need more?
The Legal Information Access Centre (LIAC) has extensive legal information resources and specialist librarians to help you.
Contact: liac@sl.nsw.gov.au or (02) 9273 1558, Monday to Friday and Sunday 10 am - 5 pm.
