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Title: Administrative Decisions Tribunal brochures - review of decisions, discrimination complaints, retail leases, revenue appeals, community services
About: Links to brochures from the ADT including community services division, retail leases division, revenue division, discrimination complaints and prohibited employment declarations in the ADT.
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Books in public libraries

Title: Complaints Chapter 10: The law handbook 11th edition
About: Covers the process of challenging government decisions, judicial review and the Ombudsman, the Independent Commission Against Corruption, complaints about lawyers (including costs) and police.
Where: Check your public library.
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A Tool Kit title

Title: How to run your own court case: a practical guide to representing yourself in Australian courts and tribunals
About: Making and defending a claim, collecting evidence, negotiating a settlement, presenting a case and appealing. It covers all types of civil litigation including family law, neighbour disputes, debt, compensation, tenancy disputes and appealing a government decision.
Author: Behan, Nadine
Where: Check your public library.
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Title: Working the system: a guide for citizens, consumers and communities. 2nd edition
About: Freedom of information, complaints to the ombudsman, tribunals and alternative dispute resolution. It includes useful background information, case studies, tips and strategies for negotiation and complaints.
Author: Duffy, Beverley
Where: Check your public library.
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A Tool Kit title

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Contact the Legal Information Access Centre at the State Library of NSW
Tel: (02) 9273 1558 Email: liac@sl.nsw.gov.au
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