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Title: How to resolve your dispute (Banking and Financial Services Ombudsman)
About: Available in Arabic, Chinese, Greek, Italian, Serbian, Turkish, Vietnamese
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Title: Using electronic funds transfer: your rights
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Title: Consumers and money - Hot Topics series no 41
About: Consumer protection laws covering credit, e-commerce, insurance, superannuation, costs and scams. Has practical tips on how to compare products, budgeting, and where to go for help.
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A Hot Topics title

Books in public libraries

Title: Banking Chapter 6: The law handbook 11th edition
About: Opening a bank account, cheques, electronic funds transfer, Bankcard, Mastercard and Visa accounts, the Banking Ombudsman.
Where: Check your public library.
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A Tool Kit title

Title: Consumers and money - Hot Topics series no 41
About: Consumer protection laws covering credit, e-commerce, insurance, superannuation, costs and scams. Has practical tips on how to compare products, budgeting, and where to go for help.
Where: Check your public library.
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A Hot Topics title

Title: Australian business law 28th edition
About: Chapters on all aspects of business law - land and property law, intellectual property, including copyright, designs, patents and trademarks, negligence, contracts, consumer law including trade practices and consumer credit, business organisations, partnerships, agency law, finance and bankruptcy law, banking and insurance, white-collar crime, electronic commerce. All chapters include useful case summaries, legislation and caselaw references.
Author: Latimer, Paul
Where: Check your public library.
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A Law Books title

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