A guide to protecting your privacy in NSW

Information and Privacy Commission NSW
What is privacy - what are privacy principles - what to do if you think your priavcy has been breached. Also available in community languages.

Are you having problems with fines?

Legal Aid New South Wales
Dealing with fines - options - court fines - penalty notices - overdue fines.
Available in Arabic, Chinese, Korean, Dari/Farsi, Spanish, Turkish, Vietnamese.

Centrelink website

Centrelink
For information about payments click on the box that applies to you eg families - separated families - job seekers - older Australians - carers -people with disability - indigenous Australians - migrants and refugees - rural and remote Australians - students and trainees.

Community Justice Centres (CJC)

Free mediation to help people in disputes reach an agreement. How CJC mediation works - getting ready - who's who - what to expect - support people - special assistance - case studies. Mediation between neighbours about fences, trees and noise - families - work and employment - business and consumers - money and debt - communities and associations. Information on CJCs also available in Community languages.

Consumer information fact sheets

Consumer Credit Legal Centre (NSW) Inc
Banking, problems with your loan, financial hardship, debt collection, the Local Court, bankruptcy and sample letters.
Also available in Arabic, Chinese, Spanish, Samoan, Vietnamese and Bahasa Indonesia.

Consumer Trader and Tenancy Tribunal NSW website

Consumer, Trader and Tenancy Tribunal
Fact sheets and videos on how the CTTT works - lodge your application online.
Information in Arabic, Chinese, Greek, Italian, Macedonian, Spanish, Vietnamese

Do you have a legal problem? : see Legal Aid

Legal Aid New South Wales
Also available in Arabic, Bengali, Burmese, Chinese (Traditional and Simplified), Croatian, English, Farsi, Greek, Hindi, Indonesian, Italian, Korean, Khmer, Laotian, Macedonian, Russian, Serbian, Spanish, Tamil, Turkish and Vietnamese.

Domestic violence - staying home, leaving violence

Family & Community Services (NSW)
An excellent website for women experiencing domestic violence. Explains services provided - for Aboriginal women - same-sex relationships - women with disabilities - children - financial issues - long term violence - women's refuges - internet safety - help with difficult decisions - legal protections - AVOs - emergency services - sexual assault - important contact details. Includes a short video.
Staying home leaving violence - provides support to let you stay in your home.
Information in community languages.

Fair Work Ombudsman

Fair Work Ombudsman
Pay - awards - leave - conditons of employment - termination of employment - Fair Work Ombudsman gives advice and information on workplace rights - responsibilities - investigates workplace complaints - enforces compliance with national workplace laws.
Fair Work Information Statement is available in various languages - Arabic, Chinese, Croatian, Dari, Filipino, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Korean, Macedonian, Nepali, Persian, Portuguese, Russian, Serbian, Sinhalese, Somali, Spanish, Tamil, Thai, Tongan, Turkish, Urdu, Vietnamese.

Police powers: your rights and responsibilities

Legal Aid New South Wales
Arrest - arrest at the police station - searching people and their property - public disorder - move along directions - identification - questioning - seizing goods - the law - making complaints.
Available in Arabic, Chinese, Farsi, Korean, Spanish, Turkish, Vietnamese.

Renting a home

NSW Fair Trading
Rights and responsibilities of tenants and landlords - tenant checklist - resolving renting problems - ending a tenancy.
Also available in Arabic, Chinese, Greek, Italian, Macedonian, Spanish, Vietnamese.
Watch the DVD - Renting a home: A tenant’s guide to rights and responsibilities in 17 languages.

So you want the violence to stop. Advice about domestic violence and help at court

Legal Aid New South Wales
About the Women's Domestic Violence Court Advocacy Services - AVOs - help with going to court - court orders - support available.
Available in Arabic, Chinese, Indonesian, Farsi, Korean, Spanish, Tagalog, Thai, Turkish, Vietnamese, Macedonian.

Enduring guardianship in New South Wales: your way to plan ahead, Revised ed

The Public Guardian (Attorney General & Justice)
Why appoint an enduring guardian - who decides when you have lost capacity - includes case studies and forms.
A shortened version available in Arabic, Chinese, Greek, Italian, Macedonian, Portugese, Serbian, Spanish.

Family law frequently asked questions: what happens when your relationship ends.

Legal Aid New South Wales
An excellent introduction to family law. Answers to questions about your family, your children, your property, separation and divorce, child support and maintenance. Also available in Arabic, Chinese, Farsi, Korean, Spanish, Turkish, Vietnamese.

Moneysmart - Borrowing & credit

Australian Securities and Investments Commission
Borrowing basics - credit cards - debit cards - home loans - car loans - personal loans, overdrafts and other types of credit - consumer credit regulation.
Information available in community languages.

NSW Ombudsman: Some tips for making a complaint

NSW Ombudsman
Information about the Ombudsman available in community languages.

Family law: family dispute resolution. Working out what's best for my children.

Legal Aid New South Wales
An introduction to family dispute resolution, conferences, certificates and agreements. Also available in Arabic, Chinese, Farsi, Korean, Spanish, Turkish, Vietnamese

Telecommunications Industry Ombudsman

Telecommunications Industry Ombudsman (Commonwealth)
Available in community languages - Amharic, Arabic, Bosnian, Burmese, Chinese, Croatian, Dari, Dinka, Filipino, Greek, Hindi, Indonesian, Italian, Japanese, Karen, Korean, Macedonian, Maltese, Nepalese, Persian, Polish, Romanian, Russian, Serbian, Somali, Spanish, Sudanese Arabic, Thai, Tigrinya, Turkish, Vietnamese.

Tenants rights factsheets

Tenants NSW
Tenant's rights - bonds - locks and security - residential park and strata tenants - rent arrears - public tenants - sample letters - contacts for free legal advice and assistance.
Your rights as a tenant in Arabic, Chinese, Simplified Chinese, Farsi, Korean, Spanish, Vietnamese.
Catch up on the latest news with the Tenants' Union of NSW blog - The brown couch.

Walking through the courts

Redfern Legal Centre
An excellent introduction to the process of getting and apprehended violence order. Also available in Arabic, Chinese, Spanish, Vietnamese

Child Support Service

Legal Aid New South Wales
Legal Aid service provides advice and assistance - proof of parentage - working out or changing child support assessments and agreements - CSA decisions - court proceedings concerning child support legal issues.
Brochures about this service available in Arabic, Chinese, Korean, Farsi, Spanish, Turkish, Vietnamese.

Community Justice Centres - neighbours

Community Justice Centres
About free mediation in disputes - neighbours - fences - trees - noise.
Information available in community languages.

Fair Work Commission

Fair Work Commission
National workplace relations tribunal - minimum wages and employment conditions - national awards and agreements - dispute resolution - industrial action and termination of employment.
Some information is available in Arabic, Chinese Croatian, Dari, Greek, Filipino, Hindi, Indonesian, Italian, Korean, Japanese, Russian, Serbian, Sinhalese, Somali, Spanish, Thai, Tamil, Turkish, Urdu, Vietnamese

Workers Compensation Commission multilingual brochures

NSW Workers Compensation Commission
Information for injured workers, dispute resolution process and appeals. Available in Arabic, Cantonese, Croatian, Greek, Italian, Macedonian, Mandarin, Serbian, Spanish, Turkish, Vietnamese

Advice about your visa if you've been hurt or harmed by your partner

Legal Aid New South Wales
Your partner cannot cancel your visa - contact information for legal advice and assistance.
Also available in Arabic, Assyrian, Darsi/Farsi, Bengali, Hindi, Spanish, Chinese, Indonesian, Khmer, Korean, Tagalog, Thai, Vietnamese.

Energy and Water Ombudsman NSW factsheets

Energy and Water Ombudsman NSW
Information on EWON's service, opening/closing accounts, payment assistance, information for tenants and energy contracts. Available in Arabic, Chinese, Greek, Indonesian, Italian, Korean, Macedonian, Polish, Russian, Spanish, Turkish, Vietnamese. Other languages also available.

Is someone making an AVO against you?

Legal Aid New South Wales
Explains what the court can do if someone says you have been violent to them - explains terms such as defendant, applicant and protected person - what the court can do - what you have to do.
Available in Arabic, Chinese, Farsi, Korean, Spanish, Turkish, Vietnamese.

Mental health advocacy service

Legal Aid New South Wales
Legal Aid services for people with mental health issues.
Available in Arabic, Chinese, Korean, Dari/Farsi, Spanish, Turkish, Vietnamese.

Guardianship Tribunal website

Guardianship Tribunal (NSW)
Powers of the Tribunal - hearings and orders - locations - common questions - application forms.
Info sheet on Guardianship Tribunal available in community languages.

What is a migration agent?

Office of the Migration Agents Registration Authority
Information about using the service of a migration agent - what a migration agent does, how to choose one, and what you should do if you have concerns about one. Available in other languages- Arabic, Chinese, Filipino, French, Indonesian, Japanese, Karen, Korean, Malay, Nepali, Persian, Portuguese, Russian, Sinhalese, Tamil, Thai, Vietnamese.

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