A guide to protecting your privacy in NSW

Information and Privacy Commission NSW
What is privacy - what are privacy principles - what to do if you think your priavcy has been breached. Also available in community languages.

Australian Electoral Commission

Australian Electoral Commission
How to enrol - voting - electoral boundaries - elections - political parties. Information on enrolling and voting in community languages.

Community Justice Centres (CJC)

Free mediation to help people in disputes reach an agreement. How CJC mediation works - getting ready - who's who - what to expect - support people - special assistance - case studies. Mediation between neighbours about fences, trees and noise - families - work and employment - business and consumers - money and debt - communities and associations. Information on CJCs also available in Community languages.

Enduring guardianship in New South Wales: your way to plan ahead

Public Guardian, Department of Justice
Why appoint an enduring guardian - who decides when you have lost capacity - includes case studies and forms. Publication available as a pdf.
Factsheets available in other languages.

Fair Work Ombudsman

Fair Work Ombudsman
Fair Work Ombudsman gives advice and information on workplace rights and responsibilities - pay - awards - leave - conditons of employment - termination of employment - investigates workplace complaints - enforces compliance with national workplace laws.
Information in various languages: Arabic, Chinese, Croatian, Dari, Filipino, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Korean, Macedonian, Nepali, Persian, Portuguese, Russian, Serbian, Sinhalese, Somali, Spanish, Tamil, Thai, Tongan, Turkish, Urdu, Vietnamese.

Financial Rights Legal Centre fact sheets

Financial Rights Legal Centre
Financial hardship - mortgage stress - getting a loan - payday lending - pawnbroking - going guarantor - problems with your loan - financial counselling - banking - debt collection - local court - pay day lending - payday loans - bankruptcy - pet insurance - funeral insurance.
Selected fact sheets available in Arabic, Chinese, Spanish, Samoan, Vietnamese and Bahasa Indonesia.
Credit and Debt Hotline 1800 007 007
Insurance Law Service 1300 663 464

My aged care

Department of Social Services (Australia)
What help is available - types of services - help in your own home - after hospital transition care - respite care for carers - residential aged care homes - eligibility and assesssment.
Information available in other languages.

Planning ahead tools

NSW Trustee & Guardian
Information and videos on wills, power of attorney, enduring guardianship and advanced care directives.
Factsheets available in Arabic, Chinese, Croatian, German, Greek. Hindi. Italian, Korean, Macedonian, Spanish, Tagalog, Vietnamese.

Police powers: your rights and responsibilities

Legal Aid New South Wales
Arrest - arrest at the police station - searching people and their property - public disorder - move along directions - identification - questioning - seizing goods - the law - making complaints.
Available in Arabic, Chinese, Farsi, Korean, Spanish, Turkish, Vietnamese.

Renting a home

NSW Fair Trading
Rights and responsibilities of tenants and landlords - tenant checklist - resolving renting problems - ending a tenancy.
Also available in Arabic, Chinese, Greek, Italian, Macedonian, Spanish, Vietnamese.
Watch the DVD - Renting a home: A tenant’s guide to rights and responsibilities in 17 languages.

So you want the violence to stop. Advice about domestic violence and help at court

Legal Aid New South Wales
About the Women's Domestic Violence Court Advocacy Services - AVOs - help with going to court - court orders - support available.
Available in Arabic, Chinese, Indonesian, Farsi, Korean, Spanish, Tagalog, Thai, Turkish, Vietnamese, Macedonian.

Unfair treatment - your rights

Anti-Discrimination Board (NSW)
What to do if you have been discriminated against - in easy English. A pdf factsheet.

What happens when your relationship ends: answers to questions about your family, your children and your property

Legal Aid New South Wales
An excellent introduction to family law. Answers to questions about your family, your children, your property, separation and divorce, child support and maintenance. Also available in Arabic, Chinese, Farsi, Korean, Spanish, Turkish, Vietnamese.

Advice about your visa if you've been hurt or harmed by your partner

Legal Aid New South Wales
Your partner cannot cancel your visa - contact information for legal advice and assistance.
Also available in Arabic, Assyrian, Darsi/Farsi, Bengali, Hindi, Spanish, Chinese, Indonesian, Khmer, Korean, Tagalog, Thai, Vietnamese.

Anti-Discrimination Board NSW

Anti-Discrimination Board (NSW)
Explains types of unlawful discrimination - race - disability - carers - age - indigenous people - pregnancy - marital status - harassment - sexual harassment - vilification - homosexual discrimination - transgender discrimination - includes making and lodging complaints - going to the tribunal and conciliation conferences.
Information available in community languages.

Are you having problems with fines?

Legal Aid New South Wales
Dealing with fines - options - court fines - penalty notices - overdue fines.
Available in Arabic, Chinese, Korean, Dari/Farsi, Spanish, Turkish, Vietnamese.

Centrelink website

Payments for carers - families - Indigenous Australians - job seekers - older Australians - people with disability - rural and remote Australians - students and trainees - visa holders.
Information in community languages.

Do you have a legal problem? See Legal Aid

Legal Aid New South Wales
Brochure available in Arabic, Bengali, Burmese, Chinese (Traditional and Simplified), Croatian, English, Farsi, Greek, Hindi, Indonesian, Italian, Korean, Khmer, Laotian, Macedonian, Russian, Serbian, Spanish, Tamil, Turkish and Vietnamese.
View the YouTube video How Legal Aid can help you in Auslan.

Domestic violence

NSW Government
An excellent website for women experiencing domestic violence. Explains services provided - for Aboriginal women - same-sex relationships - women with disabilities - children - financial issues - long term violence - women's refuges - internet safety - help with difficult decisions - legal protections - AVOs - emergency services - sexual assault - important contact details.
Domestic violence line (24 hours) 1800 65 64 63
Information about the Staying home leaving violence program - provides support to let you stay in your home.
Staying Home Leaving Violence fact sheet: information in community languages.

Fair Work Commission

Fair Work Commission
National workplace relations tribunal - minimum wages and employment conditions - national awards and agreements - dispute resolution - industrial action and termination of employment. Guides to anti-bullying, appealing a decision, applying for a take-home pay order, general protections, making an enterprise agreement, statutory declarations, unfair dismissal.
Some fact sheets and guides are available in Arabic, Chinese (simplified and traditional), Greek, Indonesian, Spanish and Vietnamese.
Online benchbooks for anti-bullying, general protections and unfair dismissals to assist parties lodging or responding to applications under the Fair Work Act 2009 (Fair Work Act).

Insurance law - factsheets

Insurance Law Service
Numerous factsheets with case studies covering car and home insurance, bushfire and flood insurance, funeral insurance and FAQs.
Also available multilingual factsheets - need a loan, borrowing money, family breakdown and debt, struggling with debt, dealing with debt collectors, refinancing your loan.

NSW Ombudsman: Some tips for making a complaint

NSW Ombudsman
Information about the Ombudsman available in community languages.

Moneysmart - Borrowing & credit

Australian Securities and Investments Commission
Borrowing basics - credit cards - debit cards - home loans - car loans - small amount loans - payday loans - managing debts - other types of credit - consumer credit regulation.
Information available in community languages.

Tenants rights - factsheets and sample letters

Tenants NSW
Tenant's rights factsheets and sample letters - bonds - locks and security - residential park and strata tenants - rent arrears - public tenants - domestic violence and renting - contacts for free legal advice and assistance.
Your rights as a tenant in Arabic, Chinese, Simplified Chinese, Farsi, Korean, Spanish, Vietnamese.
Catch up on the latest news with the Tenants' Union of NSW blog - The brown couch.

Options for dealing with unmanageable debt

Australian Financial Security Authority
Informal arrangements - options - financial counsellors - formal arrangements - interim relief - debt agreement - bankruptcy - personal insolvency agreements.
Available in community languages.

Community Justice Centres - neighbours

Community Justice Centres
About free mediation in disputes - neighbours - fences - trees - noise.
Information available in community languages.

Energy and Water Ombudsman NSW factsheets

Energy and Water Ombudsman NSW
Information on EWON's service, opening/closing accounts, payment assistance, information for tenants and energy contracts. Available in Arabic, Chinese, Greek, Indonesian, Italian, Korean, Macedonian, Polish, Russian, Spanish, Turkish, Vietnamese. Other languages also available.

Is someone asking the court to make an AVO against you?

Legal Aid New South Wales
Explains what the court can do if someone says you have been violent to them - explains terms such as defendant, applicant and protected person - what the court can do - what you have to do.
Available in Arabic, Chinese, Farsi, Korean, Spanish, Turkish, Vietnamese.

Mental Health Advocacy Service

Legal Aid New South Wales
Provides free legal information, advice and assistance about mental health law such as people who have been involuntarily admitted to a hospital, those appearing before the Guardianship Tribunal and relatives and friends of people with a mental health legal issues..
Also available in Arabic, Chinese, Korean, Dari/Farsi, Spanish, Turkish, Vietnamese.

Using a registered migration agent

Office of the Migration Agents Registration Authority
Information about using the service of a migration agent - what a migration agent does, how to choose one, and resolving disputes with an agent. Available in many community languages including Amharic, Arabic, Bengali, Chinese, Dari, Dinka, Farsi, French, Hindi, Indonesian, Japanese, Karen, Korean, Malay, Nepali, Portuguese, Russian, Sinhalese, Tamil, Thai, Urdu, Vietnamese.

Family law: family dispute resolution. Working out what's best for my children.

Legal Aid New South Wales
An introduction to family dispute resolution, conferences, certificates and agreements. Also available in Arabic, Chinese, Farsi, Korean, Spanish, Turkish, Vietnamese

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