Fair Work Ombudsman

Fair Work Ombudsman
Fair Work Ombudsman gives advice and information on workplace rights and responsibilities - pay - awards - leave - conditons of employment - termination of employment - investigates workplace complaints - enforces compliance with national workplace laws.
Information in various languages: Arabic, Chinese, Croatian, Dari, Filipino, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Korean, Macedonian, Nepali, Persian, Portuguese, Russian, Serbian, Sinhalese, Somali, Spanish, Tamil, Thai, Tongan, Turkish, Urdu, Vietnamese.

Financial Rights Legal Centre fact sheets

Financial Rights Legal Centre
Financial hardship - mortgage stress - getting a loan - payday lending - pawnbroking - going guarantor - problems with your loan - financial counselling - banking - debt collection - local court - pay day lending - payday loans - bankruptcy - pet insurance - funeral insurance.
Selected fact sheets available in Arabic, Chinese, Spanish, Samoan, Vietnamese and Bahasa Indonesia.
Credit and Debt Hotline 1800 007 007
Insurance Law Service 1300 663 464

Unfair treatment - your rights

Anti-Discrimination Board (NSW)
What to do if you have been discriminated against - in easy English. A pdf factsheet.

Advice about your visa if you've been hurt or harmed by your partner

Legal Aid New South Wales
Your partner cannot cancel your visa - contact information for legal advice and assistance.
Also available in Arabic, Assyrian, Darsi/Farsi, Bengali, Hindi, Spanish, Chinese, Indonesian, Khmer, Korean, Tagalog, Thai, Vietnamese.

Centrelink website

Payments for carers - families - Indigenous Australians - job seekers - older Australians - people with disability - rural and remote Australians - students and trainees - visa holders.
Information in community languages.

Fair Work Commission

Fair Work Commission
National workplace relations tribunal - minimum wages and employment conditions - national awards and agreements - dispute resolution - industrial action and termination of employment. Guides to anti-bullying, appealing a decision, applying for a take-home pay order, general protections, making an enterprise agreement, statutory declarations, unfair dismissal.
Some fact sheets and guides are available in Arabic, Chinese (simplified and traditional), Greek, Indonesian, Spanish and Vietnamese.
Online benchbooks for anti-bullying, general protections and unfair dismissals to assist parties lodging or responding to applications under the Fair Work Act 2009 (Fair Work Act).

Insurance law - factsheets

Insurance Law Service
Numerous factsheets with case studies covering car and home insurance, bushfire and flood insurance, funeral insurance and FAQs.
Also available multilingual factsheets - need a loan, borrowing money, family breakdown and debt, struggling with debt, dealing with debt collectors, refinancing your loan.

NSW Ombudsman: Some tips for making a complaint

NSW Ombudsman
Information about the Ombudsman available in community languages.

Complaints information

Australian Human Rights Commission
The Australian Human Rights Commission can investigate complaints of discrimination and human rights breaches. Making a complaint - how complaints are resolved - conciliation, complaints flowchart, conciliation register.
Also available in Community languages.

Moneysmart - Borrowing & credit

Australian Securities and Investments Commission
Borrowing basics - credit cards - debit cards - home loans - car loans - small amount loans - payday loans - managing debts - other types of credit - consumer credit regulation.
Information available in community languages.

NSW Electoral Commission

NSW Electoral Commission
About elections - how to enrol - voting - candidates - political parties - past election results. Includes information if you need help voting - languages other than English - hearing, speech or sight impaired - access for wheelchairs. Information available in community languages.
For NSW and local elections: Voting assistance before election day
Voting assistance at the polling place.

Your review rights under the GIPA Act

Information and Privacy Commission NSW
Information about the right to request a review of certain decisions made by government agencies about the release of information under the Government Information (Public Access) Act 2009 (GIPA Act).

Energy and Water Ombudsman NSW factsheets

Energy and Water Ombudsman NSW
Information on EWON's service, opening/closing accounts, payment assistance, information for tenants and energy contracts. Available in Arabic, Chinese, Greek, Indonesian, Italian, Korean, Macedonian, Polish, Russian, Spanish, Turkish, Vietnamese. Other languages also available.

Using a registered migration agent

Office of the Migration Agents Registration Authority
Information about using the service of a migration agent - what a migration agent does, how to choose one, and resolving disputes with an agent. Available in many community languages including Amharic, Arabic, Bengali, Chinese, Dari, Dinka, Farsi, French, Hindi, Indonesian, Japanese, Karen, Korean, Malay, Nepali, Portuguese, Russian, Sinhalese, Tamil, Thai, Urdu, Vietnamese.

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