Centrelink website

Centrelink
For information about payments click on the box that applies to you eg families - separated families - job seekers - older Australians - carers -people with disability - indigenous Australians - migrants and refugees - rural and remote Australians - students and trainees.
Information in community languages.

Consumer information fact sheets

Consumer Credit Legal Centre (NSW) Inc
Banking, problems with your loan, financial hardship, debt collection, the Local Court, bankruptcy and sample letters.
Also available in Arabic, Chinese, Spanish, Samoan, Vietnamese and Bahasa Indonesia.

Fair Work Ombudsman

Fair Work Ombudsman
Fair Work Ombudsman gives advice and information on workplace rights and responsibilities - pay - awards - leave - conditons of employment - termination of employment - investigates workplace complaints - enforces compliance with national workplace laws.
Information in various languages - Arabic, Chinese, Croatian, Dari, Filipino, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Korean, Macedonian, Nepali, Persian, Portuguese, Russian, Serbian, Sinhalese, Somali, Spanish, Tamil, Thai, Tongan, Turkish, Urdu, Vietnamese.

Asylum explained: a guide to the process of seeking asylum in Australia

Asylum Seeker Resource Centre
Who is a refugee? - Refugee Convention - how to apply for protection - Protection Visa - migration agents - Refugee Review Tribunal - Judicial Review - Ministerial Appeal - if you arrived by boat. Explanations in many community languages.

Complaints information

Australian Human Rights Commission
The Australian Human Rights Commission can investigate complaints of discrimination and human rights breaches. Making a complaint - how complaints are resolved - conciliation, complaints flowchart, conciliation register.
Also available in Community languages.

Moneysmart - Borrowing & credit

Australian Securities and Investments Commission
Borrowing basics - credit cards - debit cards - home loans - car loans - personal loans, overdrafts and other types of credit - consumer credit regulation.
Information available in community languages.

NSW Ombudsman: Some tips for making a complaint

NSW Ombudsman
Information about the Ombudsman available in community languages.

Unfair treatment - your rights

Anti-Discrimination Board (NSW)
What to do if you have been discriminated against - in easy English.

Your review rights under the GIPA Act

Information and Privacy Commission NSW
Information about the right to request a review of certain decisions made by government agencies about the release of information under the Government Information (Public Access) Act 2009 (GIPA Act). Also available in community languages.

Fair Work Commission

Fair Work Commission
National workplace relations tribunal - minimum wages and employment conditions - national awards and agreements - dispute resolution - industrial action and termination of employment.
Some information is available in Arabic, Chinese Croatian, Dari, Greek, Filipino, Hindi, Indonesian, Italian, Korean, Japanese, Russian, Serbian, Sinhalese, Somali, Spanish, Thai, Tamil, Turkish, Urdu, Vietnamese

NSW Electoral Commission

NSW Electoral Commission
About elections - how to enrol - voting - candidates - political parties - past election results. Includes information if you need help voting - languages other than English - hearing, speech or sight impaired - access for wheelchairs. Information available in community languages.
For NSW and local elections: Voting assistance before election day
Voting assistance at the polling place.

Advice about your visa if you've been hurt or harmed by your partner

Legal Aid New South Wales
Your partner cannot cancel your visa - contact information for legal advice and assistance.
Also available in Arabic, Assyrian, Darsi/Farsi, Bengali, Hindi, Spanish, Chinese, Indonesian, Khmer, Korean, Tagalog, Thai, Vietnamese.

Energy and Water Ombudsman NSW factsheets

Energy and Water Ombudsman NSW
Information on EWON's service, opening/closing accounts, payment assistance, information for tenants and energy contracts. Available in Arabic, Chinese, Greek, Indonesian, Italian, Korean, Macedonian, Polish, Russian, Spanish, Turkish, Vietnamese. Other languages also available.

Using a registered migration agent

Office of the Migration Agents Registration Authority
Information about using the service of a migration agent - what a migration agent does, how to choose one, and resolving disputes with an agent. Available in many community languages including Amharic, Arabic, Bengali, Chinese, Dari, Dinka, Farsi, French, Hindi, Indonesian, Japanese, Karen, Korean, Malay, Nepali, Portuguese, Russian, Sinhalese, Tamil, Thai, Urdu, Vietnamese.

Quick Links

tool kit
find legal information in your community

available at your public library

hot topics

Bookmark and Share