Tenants' rights manual: a practical guide to renting in NSW, 4th edition

The Tenants’ Rights Manual is produced by the Tenants’ Union of NSW especially for tenants and people who work with tenants – tenants’ advocates, community legal centre workers, and other community workers – on issues to do with renting.

Throughout, this manual refers to ‘you’, meaning you as a tenant. We hope you find it useful. We understand that the Tenants’ Rights Manual will be read by other persons – including landlords and real estate agents. We hope these persons find it useful too – not least for gaining a tenant’s perspective on renting.

The online version of the Tenants’ Rights Manual was updated in January 2014. Changes include the introduction of the NSW Civil and Administrative Tribunal (NCAT), which replaced the Consumer, Trader and Tenancy Tribunal (CTTT) on 1 January 2014.

Copies of this book are also available in the Tool Kit at your local public library.

Tenants rights manual

Residential tenancies law

Legislation titles and abbreviations - about the Residential Tenancies Act 2010 - about renting - about the Tenants' Union of NSW

Starting a tenancy

Finding a place to rent - applying for a tenancy - the tenancy agreement - the condition report - the bond - other fees and charges - keys - utilities and water - telephone connection - financial help

During a tenancy

Access and privacy - breach of agreement - health and safety - rent - repairs and maintenance - other issues

Ending a tenancy

Termination notices by tenants - termination by the landlord - NSW Civil and Administrative Tribunal - evictions - mortgagee terminations - getting your bond back - goods left behind - residential tenancy databases

NSW Civil and Administrative Tribunal

About the Tribunal - applying to the Tribunal - preparing for the Tribunal - at a Tribunal hearing - the Tribunal's decision - rehearings and appeals - enforcing Tribunal decisions

Social housing

Policies, decision-making and administrative law - public housing (Housing NSW) - community housing - Aboriginal housing - co-operative housing - reviews, appeals and the Housing Appeals Committee

Share housing

Who's who in share housing - co-tenant - head-tenant - sub-tenant - lodger - expenses - bond - renat - rent increases - utilities - sublet - transfer - termination - avoiding and dealing with conflict

Boarding houses

What is a registrable boarding house - registration, inspections and standards - boarding house residents - occupancy agreements - occupancy principles - disputes - ending an occupancy agreement - assisted boarding houses

Marginal rental

What is a boarder and lodger - lodging agreements at common law - consumer legislation - other forms of regulation - law reform

Other types of tenants

Types of tenants - residential park - protected - strata scheme - retirement village - crisis and refuge accommodation - students - tenants of government agencies - commercial - holiday houses - rent land only - life tenants - squatters

Tenants' Rights Manual by Chris Martin in association with the Tenants' Union of NSW. Published by Federation Press 2012. © Tenants' Union of NSW. Material contained herein may be copied for the non-commercial purpose of study or research subject to the provisions of the Copyright Act 1969 (Cth).

The information in this resource is intended as a guide to the law and should not be used as a substitute for legal advice; and applies to people who live in, or are affected by, the law as it applies in New South Wales, Australia.

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